How It Works
1. Book an Appointment
First, book an appointment with your preferred shop. Explain what you need done, and be sure to ask what day is best to drop off your car. Then, book a Skyz appointment for the same day your service shop is available.
2. Pick up
When booking an appointment with Skyz, make sure to book for at least 15 minutes when you will be free. A Skyz employee will arrive at your pickup destination to go over all the details of the process, check in your car, and ensure you're satisfied with our process.
- Skyz will clock your odometer and gas line, and take interior and exterior photos before picking up your car.
- Please make sure to remove any belongings and valuables from your vehicleÂ
3. Transportation
- After we have received your authorization, well grab the keys to your vehicle and you wheel lug lock (if applicable).
- A Skyz employee will drop your vehicle off at your preferred shop and confirm with staff what service is needed.
- If you are wrapping, changing the paint color, or tinting your car, please choose colors and tint in advance of your appointment with Skyz.
4. Communication
- If you have any questions or concerns about your service, please contact your service shop.
- If there are any updates from your service shop they will contact you directly.Â
- Skyz is only a vehicle transportation service, while we advocate for our customers to the best of our ability, we are not certified repair professionals.
5. Quality check
- Once your service shop has completed their task, it is your responsibility to pay your shop for the service completed. Most shops have the option to pay over the phone or electronically. Paying through us is also an option.
- After the service bill is paid in full, your service shop will notify us and Skyz will come to check the work done.
- We will read the full estimate of work completed and do our best to check your service shop's work
- we'll inspect check-in photos to make sure there are no new scratches or dents to your vehicle
- If there are any major issues with the quality of the service provided, or, if we deem your vehicle unsafe to operate, you will be notified, and Skyz will have the issues rectified with your service shop.
6. Post-Service Refresh
- You will have the option to get a quick interior and exterior refresh .
- If your car had paint work or ceramic coating done, your paint should not come into contact with water for two weeks after service is completed. Therefore, if you select detail with your package, only an interior refresh will be completed.
7. Drop Off
After Skyz finishes the quality check, we'll give your vehicle a refresh and then finally, fill up your tank with your preferred fuel. Your car will then be dropped off at your location at a predetermined time that works best for you.
Skyz will go over all the work completed on the car with you and give you our post - service quality reportÂ
The remaining cost of the fuel refill will be due at this time.
Your Skyz appointment will then be completed! ♥
Frequently Asked Questions
A: If your appointment happens to be booked during an unforeseen weather event (we all know Colorado weather can be somewhat unpredictable) and we deem the roads unsafe, Skyz will promptly reschedule your appointment at another time that works best for you. We want to keep your vehicle and our team members safe at all times.
A: If you add a post-service refresh to your package, but your vehicle is getting paintwork or ceramic coating done, only the interior will be detailed. Your vehicle should not be washed for two weeks following the service due to the amount of time it takes for ceramic coating and paint to cure.
A: Repairs and services are the responsibility of your selected service shop. Skyz performs a quality check but does not certify or guarantee the shop’s work. If an issue arises, we’ll gladly assist in resolving it with the shop to the best of our ability.
A: We will go over what you want accomplished on your car and pick up your keys and wheel lug lock (if applicable). Then, we'll check in your vehicle by taking photos of the outside and inside, logging your odometer and your fuel level.Â
A: Your basic silver package appointment will include the pickup of your car, transportation of your car to the service shop, a quality check and dropping off your car back to your drop off location. A fuel refill and a quick clean of your car can be included in your package for an extra charge.
A: No, your vehicle can be picked up or dropped off at any location. However, the person that made the appointment for the vehicle must be present at both the pickup and drop-off location. Please allow time for about a 15-minute meeting with us. We will need to go over all of your service expectations and pick up your keys and your wheel lug lock if necessary
A: If your service shop doesn’t accept over the phone payments, or remote payments, Skyz will send an electronic invoice to you through our company and pay your mechanic bill for you. Skyz does not charge for this convenience.
A: If you’re unsure about a service recommended by a shop, please feel free to reach out to us. Although Skyz employees are not certified repair professionals, and we cannot make decisions on your behalf, we can return to your service shop and examine the further concern.
A: For the safety of our customers, team members, and other drivers, vehicles must be legally operable and safe to drive at the time of a Skyz appointment.
If your vehicle is not running or cannot be safely driven, we may be unable to accept the appointment. Skyz reserves the right to decline or discontinue service if a vehicle is determined to be unsafe, inoperable, or not legally permitted to be driven.
A: Yes, Skyz is able to, for example, pick your vehicle up at your house and then drop your vehicle off at your workplace after your service. However, the original person who booked the skyz appointment for the vehicle must be present for both appointments.Â
A: Yes, if you are not the direct owner of the vehicle, or, if your vehicle is owned by a business, you can still schedule a Skyz appointment. You must be able to identify your relation to the vehicle owner. The person booking must be present to both give and receive the vehicle.
A: No. Skyz does not refuel your vehicle for a flat $25 fee. The initial $25 charge covers the cost of our trip to the gas station. The cost of the fuel itself will be charged separately at the conclusion of your Skyz appointment.
You will receive a receipt for the fuel purchase. If the gas station’s receipt printer is unavailable or not functioning, we will provide a photo documenting the amount of fuel purchased and the total amount paid. We do not upcharge for fuel.
Get in Touch With Us
Are you ready to simplify your car service experience? Contact Skyz now to schedule your first appointment, ask questions, or learn more about how we can make your car service hassle-free. We’re here to help every step of the way, reach out today!
Get in Touch With Us
Are you ready to simplify your car service experience? Contact Skyz now to schedule your first appointment, ask questions, or learn more about how we can make your car service hassle-free. We’re here to help every step of the way, reach out today!