How It Works
1. Book an Appointment
First, book an appointment with your preferred shop. Explain what you need done, and be sure to ask what day is best to drop off your car. Then, book a Skyz appointment for the same day your service shop is available.
2. Pick up
When booking an appointment with Skyz, make sure to book for at least 15 minutes when you will be home. A Skyz employee will arrive at your house with your optional rental car to go over all the details of the process, check in your car, and assure you're satisfied with your rental.
- Skyz will clock your odometer and gas line before picking up your car.
3. Transportation
- After we have received your authorization, we'll grab the keys, wheel lock (if applicable), and insurance for your vehicle.
- A Skyz employee will drop your vehicle off at your preferred shop and confirm with staff what service is needed.
- If you are wrapping, changing the paint color, or tinting your car, please choose colors and tint in advance of your appointment with Skyz.
4. Communication
- If there are any updates from your mechanic, wrap shop, etc., they will contact you directly. If you have questions, concerns or would like general advice about your service, please don't hesitate to contact Skyz.
5. Quality check
- Once your service shop has completed their task, it is your responsibility to pay your shop for the service completed. Most shops have the option to pay over the phone or electronically. Paying through us is also an option.
- After the service bill is paid in full, Skyz will come to quality check the work done.
- We will go over the full estimate of work done and paid for
- Make sure all lines on the estimate were completed
- Assuring the accessible bolts or parts touched by the shop are not hand-loose
- Inspecting check-in photos to make sure there are no new scratches or dents
- Test drive the vehicle if engine work or suspension work was done, including:
- Making sure the steering wheel doesn't pull left or right
- Confirming that the engine is running properly or is not overheating
- Assuring the wheels are torqued to the correct spec if they were removed
- For tint, wrap, or clear mask work, this includes, but is not limited to:
- Inspecting the newly installed wrap or tint for air bubbles, dust, creases, tears, lifted edges, or scratches.
- Assuring all removed parts were correctly reinstalled.
- Making sure there are no new scratches or dents around or inside the car.
- For paint or ceramic coating work, this includes, but is not limited to:
- Checking paint for color match, dust, sand scratches, buffing swirl marks, clear coat dryness, orange peel, dieback, etc.
- Assuring body work is straight, if applicable.
- Making sure all parts removed were reinstalled correctly.
- Checking for overspray on adjacent parts.
- Confirming that there are no new scratches or dents anywhere on the car.
- If there are any issues with the quality of the service provided, you will be notified, and Skyz will have issues rectified with your service shop.
6. Detail (optional)
- You will have the option to get a quick interior and exterior detail.
- If your car had paint work or ceramic coating done, your paint should not come into contact with water for two weeks after service is completed. Therefore, if you select detail with your package, only an interior detail will be completed.
7. Drop Off
- After Skyz is satisfied that the repair or service was done correctly, your car will be dropped off at your house at a predetermined time that works best for you.
- You must be home with your rental during this drop-off session.
- Skyz will go over all the work completed on the car with you and make sure you're satisfied with the service done.
- Skyz will pick up the rental car, and you will be sent a bill for the remaining cost of your rental car and fuel refill.
- Your Skyz appointment will then be completed!
Frequently Asked Questions
A: If you add a detail to your package, but your vehicle is getting paintwork or ceramic coating done, only the interior will be detailed. Your vehicle should not be washed for two weeks following the service due to the amount of time it takes for ceramic coating and paint to cure.
A: please select “other” when filling out your information form or, feel free to give us a call.
A: Skyz is happy to remedy any issues that arise to the best of our ability.
A: Yes, please allow time for about a 15-minute meeting with us. We will need to go over all of your service expectations and pick up your keys and insurance.
A: We will go over what you want accomplished on your car and pick up your keys, insurance and wheel lock (if applicable). We will also check in your vehicle by taking photos of the outside and inside, logging your odometer and your fuel level. At this time, we will also be dropping off your rental car if it is added to your booking
A: If you don't like the rental car you received, it can be refused at the start of your Skyz appointment. From there, you can either wait until we can get you another one, or we can reschedule your Skyz appointment for another time.
A: Your appointment will include the pickup of your car, transportation of your car to the service shop, a quality check and dropping off your car back to your house. A rental car, fuel refill and a detail of your car can be included in your package for an extra charge.
A: If your mechanic doesn’t accept over the phone payments, or remote payments, Skyz will happily send an electronic invoice to you through our company and pay your mechanic bill for you. Skyz does not charge for this convenience
A: Skyz is happy to offer advice on any services needed. If you’re unsure about a service recommended by a shop, please feel free to reach out to us. We’ll do our part in investigating whether the extra service is needed.
A: If your car doesn't run or drive, you can still book a Skyz appointment, however, you will be responsible for getting your vehicle towed to and from your own service shop. Your Skyz appointment will consist of a quality check and transportation back from the shop if your car runs and drives after your service shop is finished. It will also still be possible to book a rental car through us, therefore, if selected, you will still need to be at home for your Skyz appointment so that your rental car can be dropped off at your house, and we can receive your insurance information.
A: For your Skyz appointment we will need your insurance card, the keys to your car and the wheel lock to your car depending on the service you will need done.