SKYZ LLC (“Skyz Auto Care”)

skyzautocare.com

Effective Date: 08/25/2026

Last Updated: 08/25/2026

SKYZ LLC (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when you use our website, schedule a vehicle service, purchase or receive a replacement vehicle, communicate with us, or otherwise use our services. This Privacy Policy explains what information we collect, how we use it, when we share it, how we protect it, and the choices you may have regarding your information.

This Privacy Policy applies to customers and website visitors. It does not govern information we collect from job applicants, employees, or independent contractors, which is addressed separately.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Depending on the services you request, we may collect the following categories of information.

A. Contact Information

We may collect:

• Full name
• Email address
• Telephone number
• Mailing address
• Vehicle pickup and delivery address
• Emergency or alternate contact information when necessary

B. Vehicle Information

To provide our services, we may collect information about your vehicle, including:

• Vehicle make, model, year, and color
• Vehicle identification number (VIN)
• License plate number
• Mileage
• Vehicle condition
• Maintenance and service history that you provide or authorize us to obtain
• Photos or videos of the vehicle
• Information regarding vehicle damage or pre-existing conditions

C. Service and Repair Information

When you authorize us to coordinate service for your vehicle, we may collect information concerning:

• Your selected repair or service facility
• Requested repairs or maintenance
• Service estimates and invoices
• Technician or repair-shop notes
• Vehicle quality check information
• Warranty information
• Service recommendations
• Communications between you, us, and the service provider

We may share necessary information with the repair facility you select so that the requested services can be performed.

D. Payment Information

When you make a purchase or payment, we may collect information necessary to process the transaction, such as:

• Billing name
• Billing address
• Payment amount
• Transaction date
• Payment method
• Limited payment-card information
• Transaction and payment confirmation information

We may use third-party payment processors, including Square or GoDaddy Payments, to process payments.

When a third-party payment processor processes your payment, payment-card information may be collected and processed directly by that provider rather than being stored by us.

We do not intentionally store complete credit-card numbers, card security codes, or other payment credentials on our own systems when those payment functions are handled by a third-party payment processor.

The payment processor used for a particular transaction may collect, process, store, or otherwise handle payment and transaction information according to its own privacy notices, terms, security practices, and applicable law.

For more information about the privacy practices of the payment processor, you may review the applicable provider’s privacy notice.

E. Replacement or Rental Vehicle Information

If we provide you with a replacement or rental vehicle, we may collect information necessary to administer the rental, including:

• Driver’s license information
• Driver’s license expiration date
• Vehicle information
• Rental dates and times
• Rental agreement information
• Insurance information
• Payment information
• Vehicle mileage and condition
• Information concerning accidents, damage, violations, or incidents involving the rental vehicle

We collect only the information reasonably necessary to provide and administer the rental or replacement-vehicle service.

If damage, an accident, or another incident occurs to your vehicle while it is in our custody (for example, during pickup, transport, repair coordination, quality check, cleaning, or delivery), we may collect and share information about the incident with our business insurance carrier, the repair facility, and, where applicable, your insurance provider in order to resolve the matter. 

F. Vehicle Access, Keys, and Connected-Vehicle Data

Because our services require us to take physical custody of your vehicle, we may also handle: 

• Vehicle keys, key fobs, or spare keys provided to us for pickup, service, and delivery
• Garage, gate, or property access codes you provide so we can retrieve or return your vehicle
• GPS location and route data generated while a vehicle is in our possession, if we use vehicle tracking, telematics, or dash-camera technology

We do not intentionally access, copy, or retain data stored in a vehicle’s infotainment system, navigation history, paired Bluetooth devices, synced contacts, or garage-door remote programming, and we recommend customers disconnect paired devices and clear saved locations before service where practical. If such information is unavoidably visible to our personnel in the course of providing the service, we will not use it for any purpose other than completing your service.

G. Website and Technical Information

When you use our website, we may automatically collect information such as:

• IP address
• Browser type
• Device type
• Operating system
• Approximate location
• Pages viewed
• Website interactions
• Referring website
• Date and time of access
• Cookies and similar technologies

We may use this information to operate, secure, analyze, and improve our website.

2. How We Use Your Information

We may use information we collect to:

• Schedule and provide vehicle pickup and delivery services
• Coordinate vehicle repairs and maintenance
• Communicate with your selected repair facility
• Provide quality checks and quality-control services
• Provide vehicle cleaning or detailing services
• Refuel vehicles when requested or included in your service
• Provide replacement or rental vehicles
• Process payments and refunds
• Verify your identity when necessary
• Communicate with you regarding your service
• Send service-related notifications
• Respond to customer questions and requests
• Maintain records of transactions
• Detect, investigate, and prevent fraud or unauthorized activity
• Protect our customers, employees, vehicles, and property
• Comply with applicable laws and legal obligations
• Improve our services and website
• Conduct internal business, accounting, and operational activities

We do not use your personal information for purposes that are materially different from those described in this Privacy Policy without providing additional notice when required by applicable law.

3. Information We Share

We may share information when reasonably necessary to provide our services or operate our business.

Depending on the service you purchase, information may be shared with:

Service and Repair Facilities

We may provide your name, contact information, vehicle information, service authorization, and other information necessary to the repair shop or service facility you selected.

Payment Processors

We may share payment and transaction information with the payment processor we use for your transaction, which may include Square or GoDaddy Payments.

The payment processor may independently process certain information according to its own privacy notices and contractual obligations.

Rental and Vehicle Service Providers

We may share necessary information with companies that assist us with rental vehicles, vehicle transportation, roadside assistance, towing, cleaning, fuel, quality checks, or other services.

Technology and Business Service Providers

We may use third-party companies for:

• Website hosting
• Scheduling
• Customer relationship management
• Payment processing
• Accounting
• Email and text communications
• Cloud storage
• Analytics
• Customer support
• Fraud prevention
• Information security

These providers may process information on our behalf as necessary to provide their services.

Government Authorities and Legal Requests

We may disclose information when required by law, subpoena, court order, governmental request, or other legal process, or when we reasonably believe disclosure is necessary to protect our rights, property, customers, employees, or others.

Business Transfers

If our business is sold, merged, reorganized, financed, or transferred, personal information may be transferred as part of that transaction, subject to applicable law.

4. We Do Not Sell Your Personal Information for Money

We do not sell your personal information for monetary consideration as part of our ordinary business operations.

We also do not provide your personal information to third parties for their own independent marketing purposes unless you have authorized us to do so or the disclosure is otherwise permitted by law.

If our practices change, we will update this Privacy Policy and provide any notices or opt-out mechanisms required by applicable law.

5. Cookies and Similar Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies.

These technologies may help us:

• Keep the website functioning
• Remember preferences
• Understand website traffic
• Measure advertising effectiveness
• Improve website performance
• Detect security issues
• Provide relevant advertising, if applicable

You may be able to control cookies through your browser or device settings.

If we use targeted advertising or technologies that trigger applicable opt-out rights, we will provide the choices required by applicable law.

6. Text Messages and Communications

If you provide your telephone number, we may use it to contact you regarding your appointment, vehicle pickup or delivery, repair status, rental vehicle, payment, or other service-related matters.

If you separately consent to receive promotional text messages, those messages may be subject to additional terms and opt-out instructions.

You can generally stop promotional text messages by following the unsubscribe instructions provided in the message.

Stopping promotional communications will not necessarily stop important service-related communications that are necessary to complete your transaction.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

We use third-party payment processors to help protect payment information and reduce the need for us to directly store payment-card information.

Vehicle keys, key fobs, and any access codes provided to us are safeguarded during the service and are returned to you, deleted, or securely disposed of once no longer needed for the service.  [NEW]

However, no electronic transmission, website, database, or storage system can be guaranteed to be completely secure.

You should not send highly sensitive information through unsecured email, text message, or other communication methods unless specifically requested by us through an appropriate secure process.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide our services
• Maintain business and transaction records
• Resolve disputes
• Enforce agreements
• Meet accounting, tax, insurance, and legal requirements
• Prevent fraud
• Maintain appropriate business and security records

When personal information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it in accordance with our retention practices and applicable law.

9. Colorado Privacy Rights

Colorado residents may have certain privacy rights under applicable Colorado law.

Depending on whether the applicable law covers our business and your particular information, you may have rights that include:

• The right to access personal information we maintain about you
• The right to correct inaccurate personal information
• The right to delete certain personal information
• The right to obtain a portable copy of certain personal information
• The right to opt out of certain sales of personal information
• The right to opt out of targeted advertising
• The right to opt out of certain profiling activities

Colorado law provides specific requirements and exceptions concerning these rights.

If you wish to submit a privacy request, contact us using the information below.

Privacy Requests:

Email: Skyzautocare@yahoo.com

Phone: (719) 888-5070

We may take reasonable steps to verify your identity before completing certain requests.

If we deny a request when applicable law provides you with a right to appeal, you may request an appeal by contacting us using the information above.

9A. Residents of Other States

If you are a resident of a state other than Colorado that has its own comprehensive privacy law (for example, the California Consumer Privacy Act, as amended by the California Privacy Rights Act), you may have similar rights to access, correct, delete, or obtain a copy of your personal information, and to opt out of certain sales, sharing, targeted advertising, or profiling, to the extent that law applies to our business. We do not sell personal information for money and do not knowingly share personal information for cross-context behavioral advertising. You may submit a request using the contact information in Section 9 above, and we will evaluate and respond in accordance with the law that applies to you.  [NEW]

10. Universal Opt-Out Signals

Where required by applicable law, we will recognize valid universal opt-out mechanisms, including applicable browser-based signals such as Global Privacy Control.

11. Sensitive Information

Certain information, including government-issued identification information and certain financial information, may receive additional protection under applicable law.

We collect such information only when reasonably necessary for the service you request, such as verifying your identity or administering a rental or replacement vehicle.

We do not request sensitive information unless it is reasonably necessary for a legitimate business purpose or required to provide the requested service.

12. Children’s Privacy

Our services are intended for adults and are not directed toward children.

We do not knowingly collect personal information from children in connection with services that are not intended for them.

If you believe a child has provided personal information to us, please contact us so that we can evaluate and, where appropriate, delete the information.

13. Third-Party Websites and Services

Our website may contain links to websites or services operated by third parties, including payment processors, repair facilities, rental providers, manufacturers, or other service providers.

We are not responsible for the privacy practices of third-party websites.

We encourage you to review the privacy policy of any third-party service before providing personal information.

Third-party services used by SKYZ LLC may include payment processors such as Square and/or GoDaddy Payments, depending on the payment method and systems we use.

14. Vehicle Photos and Inspection Records

As part of our vehicle pickup, inspection, quality-control, cleaning, or delivery process, we may photograph or record portions of a vehicle to document its condition.

These records may be used to:

• Document pre-existing damage
• Document the condition of the vehicle before or after service
• Verify completion of services
• Resolve disputes
• Protect the customer and Company from fraudulent or inaccurate damage claims
• Support insurance claims
• Maintain service records

We will not intentionally photograph private documents or unrelated personal information located inside a vehicle unless reasonably necessary for a legitimate business or safety purpose.

15. Information Provided to Repair Shops

When you select a repair or service facility through SKYZ LLC, you authorize us to provide that facility with information reasonably necessary to perform the requested service.

This may include your:

• Name
• Contact information
• Vehicle information
• Service requests
• Vehicle condition information
• Photos
• Service authorization
• Relevant payment or billing information when necessary

The repair facility may have its own privacy policy and information practices. We are not responsible for information practices that are independently controlled by a repair facility after information has been provided to it.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our services, technology, business practices, or applicable laws.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

Your continued use of our website or services after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy, to the extent permitted by law.

17. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

SKYZ LLC

Website: skyzautocare.com

Email: Skyzautocare@yahoo.com

Phone: (719) 888-5070