SKYZ LLC ("Skyz Auto Care")

skyzautocare.com

Effective Date: 08/25/2026

Last Updated: 08/25/2026

These Terms and Conditions ("Terms") govern your use of the website skyzautocare.com and the vehicle pickup, delivery, service-coordination, quality-check, cleaning, fueling, and replacement/rental vehicle services (collectively, the "Services") offered by SKYZ LLC ("Company," "we," "us," or "our").

By booking or using our Services, or by using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

Our collection and use of personal information in connection with the Services is described in our separate Privacy Policy, which is incorporated into these Terms by reference.

1. Eligibility

You must be at least 18 years old and legally able to enter into a binding contract to use our Services.

By booking a Service, you represent that you are the legal owner of the vehicle or are authorized by the legal owner to request the Service on their behalf, and that you have the legal right to grant us access to and custody of the vehicle for the purposes described in these Terms.

If you will be receiving a replacement or rental vehicle, you must hold a valid, unexpired driver's license and meet any additional eligibility requirements described in Section 8.

2. Description of Services

Depending on what you book, our Services may include:

• Picking up your vehicle from a location you specify
• Transporting your vehicle to a repair or service facility you select
• Communicating with the repair facility regarding your requested repairs or maintenance on your behalf
• Performing a quality check of completed work
• Cleaning or detailing your vehicle
• Refueling your vehicle, if requested or included in your Service
• Providing a replacement or rental vehicle while your vehicle is being serviced
• Returning your vehicle to a location you specify

We act as a coordinator and logistics provider for these Services. We are not a repair shop, and repairs, maintenance, and mechanical work are performed by independent, third-party repair or service facilities, not by SKYZ LLC.

3. Scheduling and Booking

Services may be booked through our website, by phone, or by other means we make available. You are responsible for providing accurate information when booking, including pickup and delivery locations, contact information, vehicle information, and details about the requested service.

Appointment times are estimates. We will make reasonable efforts to arrive and complete Services within the scheduled window but are not liable for delays caused by traffic, weather, third-party repair facility scheduling, parts availability, or other circumstances outside our reasonable control.

4. Cancellations, Rescheduling, and No-Shows

You may cancel or reschedule an appointment at no charge if you notify us at least 24 hours before the scheduled appointment start time.

If you cancel less than 24 hours before the scheduled appointment start time, or fail to be available for a scheduled pickup (a "no-show"), a cancellation fee equal to 50% of the applicable booking cost will apply.

We reserve the right to cancel or reschedule a Service, including for safety concerns, vehicle condition, weather, or repair-facility availability. In that event, we will notify you as soon as reasonably possible and will not charge a cancellation fee.

5. Authorization to Act on Your Behalf

By booking a Service that involves a repair or service facility, you authorize SKYZ LLC to:

• Deliver your vehicle to the repair or service facility you selected
• Communicate your requested repairs, maintenance, and any information you provide to that facility
• Receive service estimates, invoices, and status updates from that facility on your behalf
• Perform a visual quality check of completed work prior to returning your vehicle

You remain solely responsible for approving repair estimates, authorizing the scope and cost of any repair work, and for the contractual relationship between you and the repair or service facility. SKYZ LLC does not perform repair work, does not guarantee the quality, safety, or completeness of any third-party repair or service facility's work, and is not a party to the agreement between you and that facility.

Our quality check is a reasonable visual and functional review of completed work and is not a comprehensive mechanical inspection, diagnostic, or warranty of the repair facility's work.

6. Vehicle Condition, Access, and Inspection

Before pickup, we will document the visible condition of your vehicle through photographs or notes. You agree that this documentation reflects the condition of the vehicle at the time of pickup, absent a good-faith dispute raised promptly after delivery.

You are responsible for ensuring your vehicle is in a condition that can be safely operated and transported, including having sufficient fuel for transport, functioning brakes and steering, and no known safety defects that have not been disclosed to us.

If you provide keys, key fobs, or access codes (such as garage or gate codes) so that we can retrieve or return your vehicle, you represent that you are authorized to provide that access. We will use such access solely to perform the Services you requested.

You are responsible for removing valuables, personal belongings, and sensitive documents from your vehicle before pickup. SKYZ LLC is not responsible for personal property left in the vehicle, except to the extent caused by our negligence.

7. Fees and Payment

Fees for our Services (pickup, delivery, quality check, cleaning, fueling, and any applicable rental/replacement vehicle charges) will be provided to you at booking or before the Service is performed. Charges for third-party repairs or maintenance are set by the repair facility and are separate from our Service fees.

Payment is due at the time specified during booking or upon completion of the Service, using the payment method you provide. Payments are processed by third-party payment processors, including Square or GoDaddy Payments, in accordance with their respective terms.

Estimates provided before a Service begins are good-faith estimates. Final charges may vary based on the actual scope of work authorized, additional services requested, or conditions discovered during the Service.

8. Replacement and Rental Vehicles

If a replacement or rental vehicle is provided as part of your Service, your use of that vehicle is also subject to a separate rental agreement, which you must review and accept before receiving the vehicle. If there is a conflict between these Terms and a signed rental agreement for a specific transaction, the rental agreement controls for that transaction.

To receive a replacement or rental vehicle, you must hold a valid driver's license and maintain valid automobile insurance covering your use of the vehicle, and you may be required to provide proof of both.

You are responsible for the replacement or rental vehicle while it is in your possession, including fuel, tolls, parking, traffic citations, and any damage not covered by applicable insurance, except to the extent caused by a pre-existing mechanical defect in the vehicle itself.

9. Limitation of Liability

We take reasonable care of your vehicle while it is in our custody. If your vehicle is damaged as a direct result of our negligence while in our possession (for example, during pickup, transport, or delivery), our liability for that damage is limited to the reasonable cost to repair or, if the vehicle is a total loss, the fair market value of the vehicle immediately before the damage occurred.

We are not responsible for:

• Pre-existing damage, mechanical issues, or conditions not caused by us
• The quality, safety, timeliness, or outcome of repairs or services performed by an independent third-party repair or service facility
• Mechanical failures or defects that were not reasonably detectable through a visual quality check
• Delays caused by third parties, traffic, weather, or other circumstances outside our reasonable control
• Loss of, or damage to, personal property left in the vehicle, except to the extent caused by our negligence

To the maximum extent permitted by law, SKYZ LLC is not liable for indirect, incidental, special, consequential, or punitive damages, including loss of use, loss of income, or diminished vehicle value, arising from your use of the Services.

Nothing in these Terms limits liability that cannot be limited or excluded under applicable law.

10. Insurance

You are responsible for maintaining valid automobile insurance on your vehicle at all times, including while it is in our custody or at a repair facility. We maintain our own business insurance for our operations; however, our insurance does not replace your obligation to maintain insurance on your own vehicle.

11. Indemnification

You agree to indemnify and hold harmless SKYZ LLC, its owners, employees, and contractors from claims, damages, losses, and expenses (including reasonable attorneys' fees) arising from: (a) inaccurate information you provide to us; (b) your unauthorized use of the Services; (c) your violation of these Terms or applicable law; or (d) your lack of authorization to request Services for a vehicle you do not own.

12. Prohibited Uses

You may not use our Services to transport a vehicle that is stolen, unregistered where required, subject to a legal hold, or otherwise being used in violation of applicable law. We reserve the right to refuse or discontinue Service if we reasonably believe a vehicle is unsafe, involved in unlawful activity, or that continuing the Service would pose a risk to our personnel or property.

13. Website Use, Compliance, and Intellectual Property

A. Acceptable Use

You agree to use skyzautocare.com only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the website in any way that violates applicable federal, state, or local law
• Attempt to gain unauthorized access to our systems, servers, accounts, or data
• Interfere with or disrupt the website, or any servers or networks connected to it
• Use bots, scrapers, or other automated means to access or extract data from the website without our prior written permission
• Upload or transmit viruses, malware, or other harmful or disruptive code
• Impersonate any person or entity, or misrepresent your affiliation with any person or entity

We may suspend or terminate your access to the website if we reasonably believe you have violated this section.

B. Intellectual Property

The content on skyzautocare.com, including text, graphics, logos, images, and design, is owned by or licensed to SKYZ LLC and is protected by applicable intellectual property laws. You may not copy, reproduce, distribute, or use our content for commercial purposes without our prior written consent.

C. Third-Party Links

Our website may contain links to third-party websites, including repair facilities, payment processors, and rental partners. We do not control and are not responsible for the content, accuracy, security, or privacy practices of third-party websites. Including a link does not imply our endorsement of that site.

D. Website Accessibility

We are committed to providing a website that is accessible to all users, including individuals with disabilities. If you experience difficulty accessing any part of our website or need assistance completing a booking, please contact us using the information in Section 20 so we can assist you or provide an alternative way to access our Services.

E. Copyright Complaints

If you believe content on our website infringes your copyright, please contact us at Skyzautocare@yahoo.com with: (1) a description of the copyrighted work you believe has been infringed; (2) the location of the allegedly infringing material on our website; (3) your contact information; and (4) a statement that you have a good-faith belief the use is unauthorized. We will review and respond to legitimate copyright complaints in accordance with applicable law.

F. Website Availability and Accuracy

We try to keep the information on our website accurate and current, but we do not guarantee that the website will be error-free, uninterrupted, or available at all times. Prices, availability, and service details shown on the website are subject to change. We may modify, suspend, or discontinue any part of the website at any time without notice.

G. Electronic Communications

By using our website or providing your email address or phone number, you consent to receive communications from us electronically, including emails and text messages related to your Service, booking confirmations, and updates. You agree that such electronic communications satisfy any legal requirement that communications be in writing.

14. Disclaimer of Warranties

Our Services are provided on an "as is" and "as available" basis. Except as expressly stated in these Terms, we make no warranties, express or implied, regarding the Services, including any implied warranty of merchantability or fitness for a particular purpose. We do not warrant the work performed by any independent repair or service facility.

15. Dispute Resolution and Governing Law

If a dispute arises, we encourage you to contact us first so we can work toward a resolution in good faith.

These Terms are governed by the laws of the State of Colorado, without regard to conflict-of-law principles. Any dispute that cannot be resolved informally will be subject to the exclusive jurisdiction of the state or federal courts located in Colorado, and you and SKYZ LLC each consent to personal jurisdiction and venue there.

16. Termination

We reserve the right to refuse, suspend, or terminate Services to any customer, at our discretion, including for abusive conduct, unsafe vehicle conditions, non-payment, or violation of these Terms.

17. Force Majeure

We are not liable for any failure or delay in performing our Services due to causes beyond our reasonable control, including acts of God, weather, natural disaster, government action, labor disputes, or disruption to third-party services we rely on.

18. Changes to These Terms

We may update these Terms from time to time to reflect changes to our Services or business practices. When we make changes, we will update the "Last Updated" date at the top of these Terms. Your continued use of our website or Services after updated Terms become effective constitutes acceptance of the updated Terms, to the extent permitted by law.

19. Severability and Entire Agreement

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect. These Terms, together with our Privacy Policy and any applicable rental agreement, constitute the entire agreement between you and SKYZ LLC regarding the Services.

20. Contact Us

If you have questions about these Terms, please contact us:

SKYZ LLC

Website: skyzautocare.com

Email: Skyzautocare@yahoo.com

Phone: (719) 888-5070